Is Your Starbucks App Not Working? Here’s What You Can Do

Jannie Cori

Have you ever found yourself eagerly anticipating your morning coffee fix from Starbucks, only to be frustrated by a malfunctioning Starbucks app? Don’t worry, you’re not alone! Many coffee enthusiasts like yourself have faced issues with the Starbucks app not working as expected. In this article, we’ll explore some common reasons behind this problem and provide you with practical solutions to get your caffeine fix back on track.

Possible Reasons for Starbucks App Malfunction

Outdated App Version

One common reason for the Starbucks app not working is using an outdated version of the app. Technology is constantly evolving, and app updates often include bug fixes and performance improvements. If you’re experiencing issues, it might be time to head to your app store and check for updates.

Network Connectivity Issues

In today’s connected world, network issues can throw a wrench into even the simplest tasks. The Starbucks app relies on a stable internet connection to process orders and update rewards. If you find your app freezing or showing error messages, your Wi-Fi or mobile data might be the culprit.

Server Problems

At times, the problem might not be on your end at all. Starbucks’ servers could be experiencing technical difficulties, affecting the app’s functionality. This is a situation beyond your control, but knowing that it’s a possibility can save you from unnecessary troubleshooting.

Troubleshooting Steps

Step 1: Check for App Updates

Keeping your app updated is vital. Open your app store, search for Starbucks, and see if there’s an update available. Download and install it if needed, then restart the app.

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Step 2: Ensure a Stable Network Connection

Before blaming the app, ensure that you have a stable network connection. Switch between Wi-Fi and mobile data, and try loading other websites or apps to verify the connection’s stability.

Step 3: Clear App Cache and Data

Over time, app data and cache can accumulate, leading to glitches. Go to your device settings, find the Starbucks app, and clear its cache and data. Don’t worry, this won’t affect your rewards or account information.

Step 4: Restart Your Device

A simple restart can work wonders. Close all apps, restart your device, and then launch the Starbucks app again.

Step 5: Reinstall the Starbucks App

If the issues persist, consider uninstalling the app and then reinstalling it. This can resolve deeper software problems that might be causing the malfunction.

Step 6: Contact Starbucks Support

If all else fails, don’t hesitate to reach out to Starbucks’ customer support. They’re equipped to handle app-related issues and can provide personalized assistance.

The Benefits of Using the Starbucks App

Aside from the occasional hiccup, the Starbucks app offers a range of benefits that enhance your coffee experience.

Convenient Ordering

With the app, you can place your order before you even reach the store. This means no more waiting in long lines during your precious coffee break.

Exclusive Rewards and Offers

Starbucks rewards its app users with exclusive discounts, freebies, and promotions. You’ll earn stars with each purchase, which can be redeemed for your favorite drinks and snacks.

Customizable Drinks

The app allows you to customize your beverage to your heart’s content. Whether it’s an extra shot of espresso, a different milk, or a specific syrup, you can craft your drink just the way you like it.

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In a world where convenience is key, the Starbucks app adds an extra layer of ease to your daily coffee ritual. While occasional technical glitches may arise, following the troubleshooting steps outlined in this article should help you resolve most issues. Embrace the app’s perks, enjoy your personalized drinks, and make your coffee runs smoother than ever.


Q. Why is my Starbucks app not opening?

If the app isn’t opening, try force-closing it and reopening. If the issue persists, follow the troubleshooting steps mentioned in this article.

Q. How do I redeem rewards on the Starbucks app?

To redeem rewards, simply go to the “Rewards” section in the app, select the reward you want, and show the barcode to the barista when ordering.

Q. Can I use the Starbucks app internationally?

Yes, in most cases, you can use the Starbucks app internationally to place orders and earn rewards. However, availability may vary depending on the location.

Q. What do I do if my app keeps crashing?

Clear the app cache and data, ensure you have the latest app version, and restart your device. If the problem persists, consider reinstalling the app.

Q. Are there any security concerns with the app?

Starbucks takes security seriously. The app uses encryption and other security measures to protect your personal and payment information.

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