How to Fix Snapchat My AI Not Working Error?

Jannie Cori

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Snapchat is a popular social media platform, in part, due to its unique features such as AR filters and lenses. Snapchat, just like any other application, may experience glitches occasionally. One such error that users may come across is the “My AI Not Working” error. This error typically occurs when the AI-powered filters and effects fail to function properly. In this article, we will explore several simple steps to help you to fix Snapchat My AI Not Working error and get back to enjoying the app’s exciting features.

How to Fix Snapchat My AI Not Working

1. Understanding the “My AI Not Working” Error

The “My AI Not Working” error on Snapchat indicates a problem with the AI features of the app. These features rely on advanced image recognition and processing algorithms to provide various filters, effects, and AR experiences. When this error occurs, you may notice that filters, lenses, or other AI-based effects do not work as intended.

2. Check Your Internet Connection

A stable internet connection is crucial for Snapchat’s AI features to work seamlessly. Ensure that you possess a sturdy and dependable internet connectivity, specifically a Wi-Fi setup. If you’re using mobile data, ensure that you have a stable signal. Unstable or slow internet connections can affect the performance of Snapchat’s AI features.

3. Update Snapchat to the Latest Version

Update Snapchat to the Latest Version

Keeping your Snapchat app updated is essential for resolving any potential bugs or issues. Developers frequently release updates to enhance the app’s performance and address known problems. To update Snapchat, follow these steps:

  1. Access the App Store (iOS) or Google Play Store (Android).
  2. Type “Snapchat” in the search field.
  3. In case there is an update, click on the “Update” button beside Snapchat.
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4. Restart Your Device

Sometimes, a simple restart can help resolve minor software glitches that may be causing the “My AI Not Working” error. Turn off your device and then turn it back on to restart it. This can clear temporary data and refresh system processes, potentially resolving the issue.

5. Clear Snapchat Cache

Clearing the cache of the Snapchat app can also help fix various errors, including the “My AI Not Working” error. Follow these steps to clear the cache on Android and iOS devices:

For Android:

  1. Open “Settings” on your device.
  2. Scroll down and tap on “Apps” or “Applications.”
  3. Locate and tap on “Snapchat.”
  4. Select “Storage” or “Storage & Cache.”
  5. Tap on “Clear Cache” to remove temporary files.

For iOS:

  1. Open the “Settings” app.
  2. Scroll down and tap on “Snapchat.”
  3. Tap on “Clear Cache.”

6. Enable Camera and Microphone Access

Snapchat requires access to your device’s camera and microphone for its AI features to work correctly. Ensure that you have granted the necessary permissions to the Snapchat app. To check the permissions on your device:

For Android:

  1. Open “Settings” on your device.
  2. Scroll down and tap on “Apps” or “Applications.”
  3. Locate and tap on “Snapchat.”
  4. Tap on “Permissions.”
  5. Enable the “Camera” and “Microphone” permissions if they are disabled.

For iOS:

  1. Open the “Settings” app.
  2. Scroll down and tap on “Snapchat.”
  3. Tap on “Camera” or “Microphone.”
  4. Enable the toggle switch next to “Snapchat.”

7. Disable Battery Saving Mode

Battery-saving modes on some devices can restrict certain app functionalities, including Snapchat’s AI features. If you have enabled battery-saving mode on your device, try disabling it temporarily to see if it resolves the “My AI Not Working” error. You can typically find this option in the device settings.

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8. Reinstall Snapchat

How to Fix Snapchat My AI Not Working

If the previous steps didn’t resolve the issue, reinstalling Snapchat may help. Follow these steps to reinstall Snapchat on your device:

  1. Uninstall Snapchat from your device.
  2. Access the App Store (iOS) or Google Play Store (Android).
  3. Search for “Snapchat” in the search bar.
  4. Tap the “Install” button to reinstall Snapchat.

9. Contact Snapchat Support

Snapchat My AI Not Working

In case the aforementioned troubleshooting steps prove ineffective, it is recommended to seek further help from Snapchat’s support team. Visit the Snapchat support website or reach out to them through their official social media channels for guidance on resolving the “My AI Not Working” error.


Snapchat’s “My AI Not Working” error can be frustrating, especially when you want to enjoy the app’s AI-powered features. Several troubleshooting steps were covered in this article to assist you in resolving this error. Firstly, ensure that your internet connection is functioning correctly, update Snapchat to the latest version, and restart your device. Clearing the Snapchat cache, enabling camera and microphone access, and disabling battery-saving mode are additional steps you can take. In case of any other unsuccessful attempts, reinstalling the application or seeking additional aid from Snapchat support should be taken into account.


  1. Why are my Snapchat filters not working?
    • Snapchat filters may not work due to various reasons, including a poor internet connection, outdated app version, or software glitches. Attempt to resolve the problem by following the recommended troubleshooting measures outlined in this article. Attempt the recommended troubleshooting steps outlined in this article to address and resolve the problem.
  2. Why is my Snapchat camera not working?
    • If your Snapchat camera is not working, ensure that you have granted camera permissions to the app. Additionally, check if the camera itself is functioning correctly by using it with other apps.
  3. How do I update Snapchat on my device?
    • To update Snapchat, simply access the app store on your device (Google Play Store for Android, App Store for iOS) and search for “Snapchat.” Once an update is available, just tap on the “Update” button.
  4. What should I do if none of the troubleshooting steps work?
    • If you are still experiencing the “My AI Not Working” error after attempting the troubleshooting steps provided in this article, you might need to reinstall Snapchat or reach out to Snapchat’s support team for further assistance.
  5. Can I use Snapchat filters without an internet connection?
    • No, Snapchat filters and other AI features require an internet connection to work properly.To fully enjoy these features, make sure your internet connection is stable.

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